Terms and Conditions

Welcome to careconnect.mu. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.

1. General Overview

These Terms and Conditions govern your use of careconnect.mu, operated by Care Connect Ltd, a company registered in Mauritius. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

2. Eligibility

You must be at least 18 years old to use our services. By using this website, you represent and warrant that you are of legal age to form a binding contract with Care Connect Ltd.

3. Products and Services

We offer a range of healthcare products and services through our e-commerce platform and mobile application. All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities and discontinue products at any time.

4. Pricing and Payment

All prices are listed in Mauritian Rupees (MUR) and include applicable taxes unless otherwise stated. We accept payment through various methods including credit/debit cards and other payment gateways. Payment must be received in full before orders are processed.

5. Order Process

When you place an order, you will receive an email confirmation. This does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

6. Shipping and Delivery

We aim to deliver products within the timeframe specified at checkout. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

7. Returns, Refunds, and Exchanges

Please refer to our Return Policy for detailed information about returns, refunds, and exchanges. All returns must comply with our stated policies and conditions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Care Connect Ltd and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

10. Limitation of Liability

To the fullest extent permitted by law, Care Connect Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Care Connect Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Your use of third-party websites is at your own risk.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Mauritius. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Mauritius.

14. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Care Connect Ltd Address: Floréal Business Park, Floréal, Mauritius Email: [email protected] Phone: +230 5919 1100